Returns & Exchanges

At Miraal.Pk, we strive to ensure your fashion experience is seamless, offering a hassle-free 7-day return and exchange policy for all unworn and tagged items. If you are not completely satisfied with your purchase, we are here to help you find the perfect fit or style.

1

Initiate Request

Contact our customer support team via WhatsApp or email within 7 days of delivery with your order number and photos of the item.

2

Quality Inspection

Ensure the product is in its original condition, with all tags attached and the original packaging intact, to qualify for a return.

3

Ship the Item

Once approved, securely pack the item and send it back to our fulfillment center using a traceable courier service of your choice.

4

Refund or Exchange

After receiving and inspecting the returned parcel, we will process your exchange or issue a store credit/refund within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing